Refund Policy

General rule

Unless a specific plan is explicitly sold with a money-back guarantee for a stated period, Interafinity does not offer a standard refund for completed digital purchases once access has been granted.

Digital subscription products are delivered immediately after successful payment.

Money-back guarantee plans

If a plan page or checkout screen states a money-back guarantee, that guarantee applies only to that plan and only within the period and conditions shown at purchase.

To request coverage under a stated guarantee, email support@interafinity.com with your order ID, registered email, and reason within the eligible window.

Exceptions we may approve

• Duplicate charges for the same order.
• Payment captured but access not provisioned after a reasonable waiting period and troubleshooting.
• Unauthorized transactions you report promptly, subject to payment-provider investigation.

What is typically not refundable

• Change of mind after purchase.
• Partial use of a plan or unused remaining days after voluntary cancellation (unless required by law or a stated guarantee).
• Issues caused by unsupported devices, local network restrictions, or third-party interview platform rules.

How refunds are issued

Approved refunds are returned to the original payment method via Razorpay. Bank or wallet timelines vary (often several business days).

If you believe you were charged in error, contact us as soon as possible with your order ID and payment reference.

Cancellations

For recurring plans, cancel before the next billing date to avoid renewal charges. Cancellation stops future renewals; it does not automatically refund the current period unless covered above.